Privacy Policy

Last updated: August 2, 2025

1. Introduction

This Privacy Policy explains how Casego collects, uses, discloses, and safeguards your information when you use our SaaS platform to connect your database or Shopify store for analytics via WhatsApp.

2. Information We Collect

When you use Casego, we may collect the following types of information:

3. How We Use Your Information

We use your information to:

4. Data Access and Security

We access your database or Shopify data only with your explicit consent and solely for the purpose of providing analytics and responses. We use industry-standard security measures to protect your data, but cannot guarantee absolute security of data transmitted over the Internet. You are responsible for safeguarding your credentials and access tokens.

5. Sharing Your Information

We do not sell your personal or business data. We may share your information with trusted third-party service providers who help us operate our platform (such as cloud hosting or messaging services), and only as necessary to deliver our services. All third parties are required to maintain confidentiality and security of your data.

6. AI and Automated Processing

Your queries and data may be processed by AI systems to generate analytics or responses. While we strive for accuracy, AI-generated content may not always be correct or complete. Please use your own judgment when acting on any information provided by our service.

7. Your Rights

You have the right to access, update, or delete your personal information and revoke database or Shopify access at any time. To exercise these rights, please contact us at info@casego.com.

8. Compliance

You are responsible for ensuring that your use of Casego complies with all applicable data privacy laws and regulations. We are committed to complying with relevant legal requirements regarding data protection and privacy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@casego.com.